Please expect delays in the processing of any correspondence sent to VA
The Veterans' Affairs office building is closed again today as a result of follow up inspections post earthquake. Staff will be working remotely and the 0800 line will also be monitored remotely but please expect some delay in replies.
Please expect delays in the processing of any correspondence sent to VA immediately prior to the earthquake as their mail was originally stuck in the NZ Post building. It was subsequently transferred to a facility in the Hutt, which was then flooded.
They are currently checking the extent of any damage to VA mail and will provide updates to RNZRSA and on their website. If in doubt – re-send!